What our Customers say...

Biohazard Testimonials

The best Restoration Company in Charlotte.  5/2018

Professional from initial walk through to the after completed work walk through.  Everyone we worked with was friendly, helpful and courteous.  Highly recommended!!!  5/2018

I greatly appreciate the prompt service.  5/2017

They were wonderful!  11/2016

I have never had a more positive experience with a business/employees as I have had with SERVPRO of Northwest Charlotte. I see the company commercials on TV and until my recent personal need, they were just another commercial to get through while waiting on my show to resume. People who have had no need for your services have no idea how traumatic or stressful those needs can be. I mean, what did people DO before SERVPRO? 6/2015

Explained the process well and did a great job. 12/2015

Guys did a great job. They were very thorough and did the work quickly and without interruptions. 1/2016

SERVPRO was recommended and I was confident we’d receive the best service, but was thoroughly surprised at the level of comfort I felt. I’ve dealt with my fair share of service guys and always felt somewhat uneasy. I felt 100% comfortable with J.R. and his guys. They always arrived when they said they would and did everything quickly and efficiently. Elaine and the staff made everything stress free throughout the entire process. I would without hesitation recommend SERVPRO to anyone. 2/2016

Everything went smoothly.  I appreciate everything you have done to get my home together.   6/2016